Medical Clearance:

Age Limit:

Shaving

Botox and Toxin Treatments:

1. Rescheduling/Cancellations/No Shows:

The Laser Cafe requires 24-hour notification to cancel or reschedule an appointment. If you begin taking photosensitive medication, contact us. Please call and leave a message or email us to change or cancel your appointment. Failing to provide a minimum of 24 hours’ notice will result in forfeiture of your scheduled appointment or a $100 charge to your credit card on file. The Laser Cafe reserves the right to refuse service to anyone at any time.

2. Late Arrival:

At The Laser Cafe, we value every patient's time and the quality of care we provide. In order to maintain a smooth and efficient schedule for all, we kindly ask that patients arrive on time for their appointments. Arriving late is not acceptable, as it can significantly impact the care we are able to offer both to you and to others. If a patient arrives 10 or more minutes late to their scheduled appointment, we will make every effort to accommodate them the same day if the schedule allows.

However, if we are unable to fit them in, the appointment will need to be rescheduled, and a $100 rescheduling fee will be applied. If a treatment credit is on file, one credit may be deducted instead. While we understand that unforeseen circumstances may occasionally arise, we must also ensure that each patient receives their full treatment time without causing delays for others. This policy is designed to encourage punctuality and support our ability to deliver the highest standard of service to everyone.

Please review the following grace periods and how late arrivals may affect your specific appointment:
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‍Appointment Types & Grace Periods:
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-Weight Management Injections
10-minute appointments | Grace Period: 5 minutes
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-Laser Hair Removal (LHR):
10–15 minute appointments | Grace Period: 5 minutes
If scheduled for two areas, we may only be able to treat one due to time constraints.

-Extended LHR Sessions (20+ minutes):
Late arrivals may result in a reduction of the number of areas treated.

-Neurotoxin Appointments
25-minute appointments | Grace Period: 10 minutes

-Chemical Peel Appointments
30-minute appointments | Grace Period: 10 minutes

-Facial Treatments (75+ minutes)
Includes numbing and treatment time. Arriving late may shorten or void your session | Grace Period: 10 minutes

‍We appreciate your understanding and cooperation. Timely arrival is essential to ensure you receive the full benefit of your treatment and to help us serve all patients in a prompt and professional manner.

‍Please plan to arrive on time, as arriving late is not considered acceptable and may result in a missed appointment and associated fees.Thank you for respecting our time and the time of others—we look forward to taking care of you!

3. No Refunds:

The Laser Cafe does not offer refunds for services or products purchased. You may transfer credit to another established patient with approval from The Laser Cafe.

4. Providing Nurse:

The Laser Cafe understands that patients may prefer a specific nurse to administer their treatment and will make every effort to accommodate these requests. However, due to scheduling and staffing limitations, it may not always be possible to guarantee that a particular nurse will be available for a patient’s treatment. In such cases, The Laser Cafe will ensure that another capable nurse will administer the treatment with the necessary training, expertise, and experience to provide high-quality care to the patient. All of our nurses are highly qualified professionals committed to providing exceptional care and treatment to our patients. We have strict standards to ensure that all our staff members meet these standards.
The Laser Cafe values the trust and confidence that our patients place in us, and we will always work to provide the best possible care and experience to each and every patient who visits us.The Laser Cafe values the trust and confidence that our patients place in us, and we will always work to provide the best possible care and experience to each and every patient who visits us.